Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.

When you use our services, we also collect information about your interactions with the AI mock interviewer, including chat logs, performance metrics, and CV data uploaded for analysis.

2. How We Use Information

We may use the information we collect about you to:

• Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support, and send updates and administrative messages;
• Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
• Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

3. Data Sharing and AI Processing

Your mock interview transcripts and CV data are processed by our third-party AI partners (such as Groq/Google) exclusively for the purpose of generating feedback. We ensure that our API agreements prohibit these third parties from using your personal data to train their foundational public models.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact Page or email us directly at support@prepit.knssystems.com.